Conditions for Returns
For the Goods to be eligible for a return, please make sure that:
For Christmas orders, please email us and we will allow up to 60 days for returns
The goods are in their original packaging.
The order number or proof of purchase must be produced.
The goods are sealed, all accessories are complete, unworn, and in their original packaging.
The following costs will be deducted from the refund amount (once the goods have been labeled for shipping):
15% Restocking fee (flat-rate) applies
In our sole discretion, we reserve the right to refuse returns of merchandise that does not meet the above return conditions. The repair, replacement, or exchange may be refused as a result.
Items are only replaced if they are defective or damaged. Send us an email at [email protected] if you need to exchange it for the same item.
To request a refund or exchange, please email us at [email protected] with your order details.
Your information is secure with us. To safeguard and secure the information we collect online, we have put in place appropriate physical, electronic, and managerial procedures.
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Cookies are used to identify which pages are being accessed. Our website can be tailored to customer needs by analyzing information about webpage traffic. We only use this information for statistical analysis, and then the data is removed from the system.
Cookies can be accepted or declined. If you prefer, you can alter the settings for your browser to decline cookies. Most web browsers automatically accept cookies, but you can change them if you wish. The site may not function properly as a result.
Links to other websites
Links to other websites may be found on our website. If you use these links to leave our site, you should be aware that we have no control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide to such sites, and such sites are not subject to this privacy statement. You should exercise caution and look at the privacy statement of the website in question.
Controlling your personal information
The following options allow you to restrict the collection and use of your personal information:
If you are asked to fill out a form on the website, look for the box that you can click to indicate that you do not want the information used for direct marketing
If you have previously consented to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us in writing or by email.
Unless we have your permission or are required by law to do so, we will never sell, distribute or lease your personal information to third parties. If you tell us that you wish this to happen, we may use your personal information to send you promotional information about third parties we think you may find interesting.
If you believe any information we are holding on you is incorrect or incomplete, please contact us at the above address as soon as possible. If any information is found to be incorrect, we will correct it promptly.