Refund Policy

We strive to ensure product quality and order accuracy. You may, however, receive a damaged item, poor-quality printing, or an incorrect item. Thankfully, it’s quite uncommon! Nevertheless, if this is the case, we guarantee 100% satisfaction to all of our customers by offering a free replacement order or a refund on the items that are defective.

IMPORTANT NOTE:

We are not responsible for refunds or exchanges due to incorrect fit issues when your order is custom printed for you.  

When purchasing clothes, the buyer assumes all risks.  

REFUNDS (IF APPLICABLE)

Method of refund: All refunds will be credited to your original form of payment.

Product condition: the item be like new in order to return

Refund contact info: send email to [email protected]

Charges : The customer need to pay return shipping

Time : 14 business days

We will send you an email once your return has been received and inspected. We will also notify you if your refund has been approved or rejected.  

WHEN WILL I RECEIVE MY REFUND?

Refunds will be sent to the card-issuing bank within 14 business days of receiving the returned item or cancellation request. If you have questions about when the credit will appear on your account, contact the card-issuing bank.

Check your bank account again if you have not yet received a refund.

After that, contact your credit card company, as it may take some time for your refund to appear.

Contact your bank next. Before a refund is posted, there is often some processing time.

Please contact us if you have not received your refund after doing all of this.

Lost Orders

In the event that your order is deemed ‘lost’ by our shipping carrier, we will offer you a replacement or a full refund.

Order Modifications or Cancellation

You cannot modify or cancel your order. If you would like to modify your order (such as changing the size, color, or address) or cancel it after placing your order, you have six hours to do so. Within 6 hours, your order will have been put into production and cannot be modified.

The quality of our products and the accuracy of our orders is our priority. You may, however, receive a damaged item, poor-quality printing, or an incorrect item. Thankfully, it’s quite uncommon! In this case, we guarantee 100% satisfaction to all of our customers by offering a free replacement order or a refund.